A post-purchase support assistant in WhatsApp Business Cloud

After an order the assistant answers buyers in WhatsApp Business Cloud: finds the order in wooCommerce, gives status and tracking, answers from your documents.

  • Answers questions about orders
  • Takes status and tracking from wooCommerce
  • Answers from your documents via Pinecone Vector Store
  • Passes tricky cases to a human
WooCommerce ToolDefault Data LoaderQdrant Vector StoreEmbeddings OpenAITelegram Tool
Connect Pinecone Vector Store and goScriptera

How it works

To connect Microsoft OneDrive and Pinecone Vector Store, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: When chat message received
  2. Then: Post-Sales Agent
  3. Then: Simple Memory
  4. Then: get_order
  5. Then: get_orders
  6. Then: get_user
  7. Then: Calculator
  8. Starts when: When clicking ‘Test workflow’
  9. Then: Create collection
  10. Then: Refresh collection
  11. Then: Get folder
  12. Then: Download Files
  13. Then: Qdrant Vector Store1
  14. Then: Default Data Loader
  15. Then: Token Splitter
  16. Then: Embeddings OpenAI1
  17. Then: Qdrant Vector Store
  18. Then: Embeddings OpenAI
  19. Then: OpenAI Chat Model
  20. Then: ToS
  21. Then: get_tracking
  22. Starts when: When Executed by Another Workflow
  23. Then: Get tracking
  24. Then: Set tracking code
  25. Then: human_assistence
  26. Then: GPT 4o-mini

You can launch this Microsoft OneDrive + Pinecone Vector Store integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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