Answer customers in WhatsApp Business Cloud straight from your own docs

The scenario turns your documents into a knowledge base and answers questions in WhatsApp Business Cloud on its own — by text, voice, photo or file.

  • Answers from your documents, not generic text
  • Understands text, voice, photos and files
  • Load your docs once — it runs itself
  • Customers get answers in seconds
Embeddings OpenAIMongoDB Atlas Vector StoreDefault Data LoaderGoogle DocsWhatsApp
Connect Mongodbatlas and goScriptera

How it works

To connect Embeddings OpenAI and MongoDB Atlas Vector Store, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: When clicking "Execute Workflow"
  2. Then: Google Docs Importer
  3. Then: MongoDB Vector Store Inserter
  4. Then: Knowledge Base Agent
  5. Then: Send Response
  6. Then: OpenAI Chat Model
  7. Then: Embeddings OpenAI
  8. Then: Simple Memory
  9. Then: MongoDB Vector Search
  10. Then: Document Section Loader
  11. Then: Document Chunker
  12. Then: OpenAI Embeddings Generator
  13. Starts when: WhatsApp Trigger
  14. Check: Route Types
  15. If yes: Map text prompt
  16. If no: Gets WhatsApp Voicemail Source URL
  17. Then: Download Voicemail
  18. Then: OpenAI
  19. If no: Gets WhatsApp Image Source URL
  20. Then: Download Image
  21. Then: OpenAI1
  22. Then: Map image prompt
  23. If no: Gets WhatsApp Document Source URL
  24. Then: Download Document
  25. Then: Map file extensions
  26. Check: Route Document Types
  27. If yes: Map document prompt
  28. If no: Extract from PDF
  29. If no: Map JSON
  30. If no: Extract from XLS
  31. If no: Extract from XLSX
  32. If no: Send Unsupported Response

You can launch this Embeddings OpenAI + MongoDB Atlas Vector Store integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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