A shop support assistant — orders and delivery in chat

A customer asks about an order in chat, and the assistant finds it in WooCommerce, checks the parcel status in dhl and replies — with no manual shop search.

  • Finds the customer's order itself
  • Checks the delivery status
  • Answers about products and address
  • Takes the 'where's my order' stream off you
DHLWebhookWooCommerce