Customer support in your messenger: text, voice, photo

A customer writes to your messenger by text, voice or photo — the scenario understands any format and answers from your knowledge base in their language.

  • Understands text, voice notes and photos
  • Answers in the customer's language
  • Draws on your knowledge base
  • A front line of support without you
WhatsAppGoogle Docs Tool
Set it upScriptera

How it works

To pass leads from WhatsApp to Google Docs Tool automatically, use a ready-made scenario — no manual copying, no lost leads.

  1. Starts when: WhatsApp Trigger
  2. Check: Check Input Type
  3. If yes: Get Audio URL
  4. Then: Download Audio
  5. Then: Transcribe Audio
  6. Then: Audio Prompt
  7. Then: AI Agent
  8. Then: Respond with Text
  9. If no: Get Image URL
  10. Then: Download Image
  11. Then: Analyze Image
  12. Then: Image + Text Prompt
  13. If no: Text Only Prompt
  14. Then: Simple Memory
  15. Then: Get a document in Google Docs
  16. Then: OpenRouter Chat Model

You can launch this WhatsApp + Google Docs Tool integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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