Customer tickets into team tasks

A new zendesk ticket becomes an Copper task, and later comments from the ticket sync into that same task.

  • A ticket becomes a task at once
  • Comments sync automatically
  • Ticket and task linked
  • No manual transfer
ZendeskWebhook
Set it upScriptera

How it works

To keep Copper and Zendesk in sync, connect them with a ready-made scenario — changes flow automatically.

  1. Starts when: On new Zendesk ticket
  2. Then: Get ticket
  3. Then: Determine
  4. Check: IF
  5. If yes: Create comment on existing task
  6. If no: Create task
  7. Then: Update ticket

You can launch this Copper + Zendesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

Similar scenarios