IT bot in Slack: answers coworkers from your knowledge base

The bot takes employees' questions in your messenger and answers using ready answers from your knowledge base. First-line support is handled by the bot, not a person.

  • Answers routine questions instantly, around the clock
  • Pulls answers from your knowledge base — never makes things up
  • Takes the flood of repeat questions off your IT team
  • Works right inside the messenger where people already write
Webhook
Set it upMade with Scriptera