Manage jira issues right from WhatsApp Business Cloud

An assistant in WhatsApp Business Cloud understands plain language and does the work in jira for you: creates issues, updates them, searches, changes statuses. You send a message — the issue is already moving.

  • File an issue in one sentence — no jira login
  • Search and statuses answered right in the chat
  • Asks follow-up questions when details are missing
  • Nothing gets lost — everything still lives in jira
Jira Software Tool

How it works

To keep WhatsApp Business Cloud and Jira Software Tool in sync, connect them with a ready-made scenario — changes flow automatically.

  1. Starts when: Telegram Trigger
  2. Then: Set 'Text'
  3. Then: Extract Task
  4. Check: If1
  5. If yes: Send a text message1
  6. Then: Set 'Text'1
  7. Then: Jira Agent
  8. Then: Response
  9. Then: Try Again
  10. Then: OpenAI Chat Model
  11. Then: Delete an issue in Jira Software
  12. Then: Update an issue in Jira Software
  13. Then: Get many issues in Jira Software1
  14. Then: Create an issue in Jira Software
  15. Then: Get the status of an issue in Jira Software

You can launch this WhatsApp Business Cloud + Jira Software Tool integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.