New tickets in Zendesk — Tickets in Zendesk

The scenario catches new tickets in Zendesk and creates tickets in Zendesk. Runs on its own, no manual copying.

  • Every ticket from Zendesk gets a copy in Zendesk.
  • The team sees tickets in their own system at once.
  • Clients don't wait because of manual transfer.

How it works

To create records from Zendesk without manual input, use a ready-made scenario.

  1. Starts when: Zendesk
  2. Then: Zendesk 2

You can launch this integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.