Tickets answered from your own knowledge base — as a comment, immediately

The scenario reads the fresh tickets in Jira Software, finds the answer in your Pinecone knowledge base, posts it as a comment and assigns an owner if there isn't one.

• The answer comes from your own material, not invention
• The comment appears on the ticket by itself
• The ticket is assigned to the right person
• Repeat questions stop eating your team's time

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