The right customer on tickets from forwarded emails — automatically

When a Jira Software ticket is created from a forwarded email, the scenario finds the real customer and sets them as the reporter instead of the support inbox.

• The reporter is the real customer
• A new customer is created for you
• Works with forwarded emails
• No manual ticket edits

Jira SoftwareAsanaClickUpFlowGitHubGitLabLinearOnfleetSalesforceTaigaTheHive 5Jira