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Support tickets — as a thread in your team chat
The scenario opens a chat thread for each new ticket and adds its comments there.
A new ticket becomes a chat thread
Comments land in the same thread
All correspondence in one place
No jumping into the ticket system
Zendesk
Elastic Security
Freshdesk
Freshservice
HaloPSA
HubSpot
Salesforce
SyncroMSP
TheHive 5
Zammad
Slack
Discord
Google Chat
Mattermost
Microsoft Teams
Telegram
Twake
WhatsApp Business Cloud
Zulip
Webhook
List
Diagram
Set it up
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