A client call — instantly a support ticket

For every incoming call the scenario finds the client, creates or updates a support ticket and logs the call in a sheet.

  • A ticket from a call — no manual entry
  • Finds the client and updates an open ticket
  • Every call logged as a row in a sheet
  • No phone request slips through
Webhook
Set it upScriptera

How it works

To move data from okoCrm to Webhook automatically, use a ready-made scenario — no manual exports.

  1. Starts when: Webhook
  2. Check: IF
  3. If yes: EnvVariables
  4. Then: GetCustomer
  5. Then: Contacts
  6. Check: IFContacts
  7. If yes: GetTicket
  8. Check: IFMoreThanOne
  9. If yes: UpdateTicket
  10. Then: ForGoogle
  11. Then: Google Sheets
  12. If no: CreateTicket
  13. Then: ForGoogle1
  14. Then: Google Sheets1
  15. Then: Customers
  16. Check: IFCustomers
  17. If yes: CreateTicketForCustomer
  18. Then: ForGoogle2
  19. Then: Google Sheets2

You can launch this okoCrm + Webhook integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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