A post-purchase support assistant in Twake

After an order the assistant answers buyers in Twake: finds the order in WooCommerce, gives status and tracking, answers from your documents.

  • Answers questions about orders
  • Takes status and tracking from WooCommerce
  • Answers from your documents via Postgres PGVector Store
  • Passes tricky cases to a human
WooCommerce ToolDefault Data LoaderQdrant Vector StoreEmbeddings OpenAITelegram Tool