A satisfaction survey after every deal, with replies sorted

After every closed deal in bitrix24 the scenario sends a survey via почта, parses the reply, and routes it: thanks the happy, logs the unhappy in oneC and alerts the team.

  • A survey after every deal — nothing forgotten
  • Nobody is surveyed twice
  • Replies are routed: a thank-you or an alert
  • Unhappy clients reach the team fast
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