A summary of support tickets — topics and customer mood

On a schedule the scenario exports tickets from Elastic Security, builds a map of topics and moods and sends a summary to Telegram and AWS SES.

• Exporting tickets from Elastic Security
• A map of frequent topics and complaints
• Customer mood in the summary
• Delivery to Telegram and AWS SES

Elastic SecurityZendeskElastic SecurityFreshdeskFreshserviceHaloPSAHubSpotOmnideskSalesforceSyncroMSPUsedeskZammadTelegramTelegramCarrotQuestCompassDevinoDiscordExpressGoogle ChatJivoMattermostMicrosoft TeamsPachcaSlackSMSC.ruTwakeВКонтактеVkTeamsWhatsApp Business CloudZulipAWS SESGmailAWS SESBrevoDevinoEnkodKeapMailjetMandrillMauticMicrosoft OutlookRuSenderSend EmailSendGridSendPulseSMSC.ruTelegramSlackCarrotQuestCompassDevinoDiscordExpressGoogle ChatJivoMattermostMicrosoft TeamsPachcaSMSC.ruTelegramTwakeВКонтактеVkTeamsWhatsApp Business CloudZulipn8n Form