A summary of support tickets — topics and customer mood

On a schedule the scenario exports tickets from Zendesk, builds a map of topics and moods and sends a summary to Telegram and Gmail.

• Exporting tickets from Zendesk
• A map of frequent topics and complaints
• Customer mood in the summary
• Delivery to Telegram and Gmail

ZendeskElastic SecurityFreshdeskFreshserviceHaloPSAHubSpotomnideskSalesforceSyncroMSPusedeskZammadTelegramcarrotQuestcompassdevinoDiscordexpressGoogle ChatjivoMattermostMicrosoft TeamspachcaSlacksmscRuTwakevkvkTeamsWhatsApp Business CloudZulipGmailAWS SESBrevodevinoenkodKeapMailjetMandrillMauticMicrosoft OutlookruSenderSend EmailSendGridsendPulsesmscRuSlackcarrotQuestcompassdevinoDiscordexpressGoogle ChatjivoMattermostMicrosoft TeamspachcasmscRuTelegramTwakevkvkTeamsWhatsApp Business CloudZulipn8n Form