Once a day the scenario pulls tickets from omnidesk, loads them into the Postgres PGVector Store search base, finds the recurring themes and posts a digest to Telegram.
No need to read every ticket
You see recurring complaints, not isolated tickets
The digest lands in Telegram daily
Ticket history builds up in the search base
Postgres PGVector StoreTelegramOmnideskPinecone Vector StoreEmbeddings OpenAIDefault Data Loader