A support ticket digest — every morning

Once a day the scenario pulls tickets from Zendesk, loads them into the Postgres PGVector Store search base, finds the recurring themes and posts a digest to Twake.

• No need to read every ticket
• You see recurring complaints, not isolated tickets
• The digest lands in Twake daily
• Ticket history builds up in the search base

Postgres PGVector StorePineconePostgres PGVector StoreQdrant Vector StoreTwakeSlackBotHelpCarrotQuestCompassDevinoDiscordExolveExpressGoogle ChatJivoMangoOfficeMattermostMicrosoft TeamsOkoCrmPachcaSalebotSMSC.ruTelegramTwakeВКонтактеVkTeamsWhatsApp Business CloudZulipZendeskZendeskElastic SecurityFreshdeskFreshserviceHaloPSAHubSpotOmnideskSalesforceSyncroMSPUsedeskZammadPinecone Vector StoreEmbeddings OpenAIDefault Data Loader