A support ticket digest — every morning
Once a day the scenario pulls tickets from omnidesk, loads them into the Pinecone search base, finds the recurring themes and posts a digest to compass.
- No need to read every ticket
- You see recurring complaints, not isolated tickets
- The digest lands in compass daily
- Ticket history builds up in the search base
Pinecone Vector Store
Embeddings OpenAI
Default Data Loader
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