A website-chat bot from your knowledge base, watched by the team

How it works

To connect Pinecone and Harvest, you don't need a developer: a ready-made scenario links them in minutes.

1. Starts when: Intercom Webhook Trigger
2. Check: Prevents from running when event is 'bot reply'
3. Then: Tokens and Ids
4. Check: Whether it is a new conversation or not
5. If yes: [Discord] Create Thread
6. Then: [Discord] Type first message into the thread
7. Then: [Intercom] Store the thread ID as a 'note'
8. Then: new conversation prepared data
9. Then: sorting data (cuz we join 2 different flows here)
10. Then: preparing data for Agentic use
11. Then: AI Agent1
12. Then: [Intercom] Reply
13. Then: [Discord] Reply
14. If no: [Intercom] GET conversation
15. Then: Split Out
16. Check: Isolating all textual messages contents
17. Then: conversation -> JSON
18. Then: Aggregate1
19. Check: conversation prepared data
20. Check: Switch
21. If yes: [Discord] User message
22. Check: not going through if bot deactivated
23. If no: If2
24. If yes: [Discord] Notify bot re-activation notification
25. If no: [Discord] Notify bot de-activation
26. If no: [Discord] Human admin reply
27. Check: Isolating the 'note' to get the thread ID stored
28. Then: conversation info -> JSON
29. Then: OpenAI Chat Model
30. Then: Simple Memory
31. Then: Pinecone Vector Store
32. Then: Embeddings OpenAI
33. Then: Get a lead
34. Then: Get a lead1
35. Then: Get a lead2
36. Then: Get a lead3

You can launch this Pinecone + Harvest integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.