A мессенджер support bot from your documents

Answers customers in the messenger from your rules and documents — hours, prices, terms. Around the clock and exact; update a document and the answers change.

  • Answers 24/7
  • Strictly by your rules
  • Updates via a document
  • Handles routine questions
WhatsApp Business CloudGoogle Docs
Connect мессенджер and launchScriptera

How it works

To keep okoCrm and WhatsApp Business Cloud in sync, connect them with a ready-made scenario — changes flow automatically.

  1. Starts when: when message received
  2. Then: company's knowledge
  3. Then: Prepare Prompt
  4. Then: AI Agent
  5. Then: Date & Time
  6. Then: Google Sheets
  7. Then: 24-hour window check
  8. Check: If
  9. If yes: cleanAnswer
  10. Then: Send AI Agent's Answer
  11. If no: Send Pre-approved Template Message to Reopen the Conversation
  12. Then: Google Gemini Chat Model
  13. Then: Simple Memory

You can launch this okoCrm + WhatsApp Business Cloud integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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