AI replies to customers in your messenger — 24/7

The scenario takes customer questions in your messenger, understands them, and answers itself, checking your catalog for the tricky cases.

  • Takes questions in your messenger
  • Understands what's being asked
  • Answers itself, checking your catalog
  • Works around the clock
WhatsAppGoogle Docs Tool
Set it up for meScriptera

How it works

To connect WhatsApp and Google Docs Tool, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: WhatsApp Trigger - Receive Messages
  2. Then: Parse WhatsApp Message Data
  3. Then: Classify User Intent
  4. Check: Route by Intent
  5. If yes: Generate Product Response
  6. Then: Build AI System Prompt
  7. Then: AI Agent - Handle Complex Queries
  8. Then: Format AI Response
  9. Then: Send WhatsApp Response
  10. If no: Generate Contact Info Response
  11. If no: Generate Default Response
  12. Then: Google Gemini Chat Model
  13. Then: Conversation Memory
  14. Then: Google Docs - Product Catalog (Optional)

You can launch this WhatsApp + Google Docs Tool integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

Similar scenarios