All customer inquiries in one place — from email and web forms
The scenario gathers inquiries from Gmail and your web form, saves them to AWS DynamoDB, sorts them by priority in Microsoft Teams and sends the customer an auto-reply.
- Inquiries from email and web in one place
- Urgent ones flagged in Microsoft Teams
- Everything saved to AWS DynamoDB
- An instant auto-reply to the customer
Email Trigger (IMAP)
Webhook
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