All customer inquiries in one place — from email and web forms
The scenario gathers inquiries from SendGrid and your web form, saves them to Microsoft SharePoint, sorts them by priority in Telegram and sends the customer an auto-reply.
Inquiries from email and web in one place
Urgent ones flagged in Telegram
Everything saved to Microsoft SharePoint
An instant auto-reply to the customer
Microsoft SharePointTelegramSendGridEmail Trigger (IMAP)Webhook