Application processing and agent assignment — on autopilot
An application is de-duplicated, assigned to an agent, and logged in Microsoft Excel 365; the client gets a message via Twilio, and documents are filed in Microsoft OneDrive.
Applications de-duplicated automatically
An agent assigned with no manual sorting
The client is messaged via Twilio right away
Documents neatly filed in Microsoft OneDrive
Microsoft Excel 365TwilioMicrosoft OneDriveWebhook