Approval requests: routing, a decision and a trace in the table

The scenario validates the request, picks the approver, emails them, records the status in a table and notifies the requester of the decision.

  • The approver is chosen by a rule, not by asking around
  • Every request has a status in oneC — you can see whose turn it is
  • Incomplete requests bounce back with an explanation, not silence
  • The requester hears the decision by email, not in a hallway