Bug reports from support — collected into one table

The scenario pulls support tickets, keeps only the bugs, enriches them with the reporter's details and files everything into one table.

  • Every bug in one list instead of scattered threads
  • Recurring breakages become obvious
  • Every bug carries its reporter and contacts
  • Developers never have to dig through support
Zendesk

How it works

To connect mailopost and Zendesk, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: When clicking ‘Execute workflow’
  2. Then: Fetch All Zendesk Tickets
  3. Check: Filter Bug Reports Only
  4. If yes: Get Bug Reporter Info
  5. Then: Update Bug Tracking Sheet

You can launch this mailopost + Zendesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.