Bug reports turned into proper tickets

The scenario takes in bug reports, an AI grades them and writes them up, the ticket opens in Copper, the team hears about it in Telegram, and anything serious is signed off by email at AWS SES.

  • Bugs stop getting lost in chat
  • Graded the moment they arrive
  • A clean write-up instead of a muddle
  • A sign-off step for the critical ones
Webhook