Bug reports turned into proper tickets

The scenario takes in bug reports, an AI grades them and writes them up, the ticket opens in Monica CRM, the team hears about it in carrotQuest, and anything serious is signed off by email at Gmail.

  • Bugs stop getting lost in chat
  • Graded the moment they arrive
  • A clean write-up instead of a muddle
  • A sign-off step for the critical ones
Webhook