Scriptera
VkTeams automations — Reviews & Reputation
Ready-made scenarios where VkTeams works for you (reviews & reputation): pick one — a copy appears in your account and runs on its own.
14 scenarios
- Negative feedback — straight to your team chat
- A breakdown of client feedback and a ready post from each
- Bad reviews go straight to your team chat and into a case
- Sorting customer feedback by category with alerts
- Product review triage — with a task and an alert on negatives
- Review replies with approval for the tricky ones — automatically
- Customer-feedback triage with tickets — automatically
- A wall of love: positive reactions logged and shared with the team
- Feedback requests sent the moment a ticket is closed
- Rating monitoring for your venues, with the reason attached
- Collect client reviews and summarize them to chat automatically
- Business review analysis with a report to your messenger
- Feedback triage and customer replies — automatically
- App-store review replies — with review and logging
