Azure Cosmos DB and CrateDB automations — Customer Support

Ready-made scenarios where Azure Cosmos DB and CrateDB work for you (customer support): pick one — a copy appears in your account and runs on its own.

7 scenarios

Knowledge-base freshness monitoring — overdue articles come to you
Call transcripts — straight into your spreadsheet and base
Requests from messenger and email in one stream — with priority
An FAQ base that grows itself from your support emails
Support triage by urgency, done automatically
In-stock replies to DMs — on their own
Customer feedback sorted into themes, tasks and a weekly report