Scriptera24 scenarios


2Form feedback sorted into sheets — positive and negative

3Product feedback — into a base, the important ones into tasks

3A form request into a tracker issue

3A draft support reply — from your own knowledge base

3Form feedback turned into tasks across your trackers

3Knowledge-base freshness monitoring — overdue articles come to you

3Call transcripts — straight into your spreadsheet and base

3Triaged support: replies and bug tickets

3Collect testimonials, analyse them and thank the customer

5Tickets prioritized by importance, tasks created for you

4Stuck tickets, followed up automatically

3Requests from messenger and email in one stream — with priority

4An FAQ base that grows itself from your support emails

4Support triage by urgency, done automatically

5Form feedback sorts itself: tasks, table, alerts

5Tell customers their bug is fixed — the moment the issue closes

5Customer feedback sorted into themes, tasks and a weekly report

5A full new-client welcome after the form

5Feedback from every channel into a prioritized queue

5Tester feedback triage: tickets, knowledge base and a reply to the author

2Auto-assigning stale tickets by workload

4Feedback triage and customer replies — automatically

5Support email replies from your own knowledge base

4A clinic assistant in your messenger: answers, bookings, hand-off to a human