Devino and Microsoft Teams automations — Customer Support

Ready-made scenarios where Devino and Microsoft Teams work for you (customer support): pick one — a copy appears in your account and runs on its own.

36 scenarios

A breakdown of client feedback and a ready post from each
A form request — a tracker task and a team alert
A form request into a tracker issue
Support email sorts itself and becomes tasks
Fast-track VIP support tickets — instant task and alert
Customer-feedback triage with tickets — automatically
Incoming messages routed to the right team
Social replies — straight into your work chat and your database
Tickets prioritized by importance, tasks created for you
Tickets from email and forms — into one stream
All customer inquiries in one place — from email and web forms
Stuck tickets, followed up automatically
Urgent tickets become tasks and an instant team alert
Feedback triage: angry to chat, questions answered, ideas filed
Smart support triage with Microsoft Teams
Data-privacy complaint handling: register, reply, notify
Feedback requests sent the moment a ticket is closed
Ticket triage and escalation with response-time control
Form feedback sorts itself: tasks, table, alerts
Smart triage and replies for form inquiries
Sales call breakdown: transcript, lead status, task
Catch churning customers early: record updated, task created, team alerted
A summary of support tickets — topics and customer mood
Support metrics from two systems — in one weekly report
Support emails into Jira tickets with an AI reply
Tell customers their bug is fixed — the moment the issue closes
Tickets: automatic triage by category and deadline reminders
Customer feedback sorted into themes, tasks and a weekly report
Payment issue handling: a reply to the customer, an escalation to the team
A full new-client welcome after the form
Support tickets turned into a prioritized engineering backlog
Tester feedback triage: tickets, knowledge base and a reply to the author
Meeting recording → tasks, a client email and an updated CRM record
Feedback triage and customer replies — automatically
Handing the conversation from bot to human — when the client asks
AI support across every channel, grounded in your docs