Scriptera
Gmail, Notion and Slack automations — Customer Support
Ready-made scenarios where Gmail, Notion and Slack work for you (customer support): pick one — a copy appears in your account and runs on its own.
27 scenarios
- Sorting customer feedback by category with alerts
- Support email triage: category, priority, a ticket and alerts for the critical ones
- Email and form requests in one stream, prioritised and auto-answered
- All customer inquiries in one place — from email and web forms
- Tickets prioritized by importance, tasks created for you
- Support inbox triage: urgent to the team, routine answered automatically
- Data-privacy complaint handling: register, reply, notify
- Requests from messenger and email in one stream — with priority
- Collect client reviews and summarize them to chat automatically
- Form feedback sorts itself: tasks, table, alerts
- An FAQ base that grows itself from your support emails
- Support triage by urgency, done automatically
- Sales call breakdown: transcript, lead status, task
- Customer feedback from every channel, turned into themes and tasks
- Support metrics from two systems — in one weekly report
- Tell customers their bug is fixed — the moment the issue closes
- Support auto-replies from a knowledge base, with hard cases handed to a human
- Tickets: automatic triage by category and deadline reminders
- Voice of the customer from every channel: collected, clustered, acted on
- A full new-client welcome after the form
- Feedback from every channel into a prioritized queue
- Questions about your documents — from any channel
- Tester feedback triage: tickets, knowledge base and a reply to the author
- Feedback triage and customer replies — automatically
- Support email replies from your own knowledge base
- Handing the conversation from bot to human — when the client asks
- AI support across every channel, grounded in your docs
