Google Drive and Microsoft Teams automations — Customer Support

Ready-made scenarios where Google Drive and Microsoft Teams work for you (customer support): pick one — a copy appears in your account and runs on its own.

15 scenarios

New conversations in microsoftTeams — Running apis in Google Drive
Urgent messages from Microsoft Teams — into Telegram and Zendesk
Answers from your own documents right in your messenger
Call analysis: an unhappy client pings the manager immediately
A bot that answers from your own documents
A team-chat assistant that answers from your company documents
Sales call breakdown: transcript, lead status, task
Ask questions about your PDFs right in your messenger
Support auto-replies from a knowledge base, with hard cases handed to a human
A messenger bot that answers clients from your documents
Questions about your documents — from any channel
App-store review replies — with review and logging
Messenger assistant: questions, orders and tracking
Answers from your document folder, right in Microsoft Teams
A department-aware support bot that answers from your own documents