Scriptera
Jira Software and МойСклад automations — Customer Support
Ready-made scenarios where Jira Software and МойСклад work for you (customer support): pick one — a copy appears in your account and runs on its own.
11 scenarios
- New users in Jira Software — Running apis in Moysklad
- New users in Jira Software — Updating tasks in Moysklad
- Updated tasks in Jira Software — Tasks in Moysklad
- A FAQ built from your chat's questions — automatically
- Form feedback turned into tasks across your trackers
- Tickets prioritized by importance, tasks created for you
- Stuck tickets, followed up automatically
- Tell customers their bug is fixed — the moment the issue closes
- Customer feedback sorted into themes, tasks and a weekly report
- A full new-client welcome after the form
- Tester feedback triage: tickets, knowledge base and a reply to the author
