Scriptera
МойСклад and Webflow automations — Customer Support
Ready-made scenarios where МойСклад and Webflow work for you (customer support): pick one — a copy appears in your account and runs on its own.
26 scenarios
- Form feedback sorted into sheets — positive and negative
- Product feedback — into a base, the important ones into tasks
- A form request into a tracker issue
- Form feedback turned into tasks across your trackers
- A draft support reply — from your own knowledge base
- Knowledge-base freshness monitoring — overdue articles come to you
- A chatbot that answers from your documents
- A мессенджер support bot from your documents
- Collecting positive customer reviews
- Call transcripts — straight into your spreadsheet and base
- Tickets prioritized by importance, tasks created for you
- Collect testimonials, analyse them and thank the customer
- Stuck tickets, followed up automatically
- Requests from messenger and email in one stream — with priority
- An FAQ base that grows itself from your support emails
- Form feedback sorts itself: tasks, table, alerts
- Support triage by urgency, done automatically
- Customer feedback sorted into themes, tasks and a weekly report
- A full new-client welcome after the form
- Feedback from every channel into a prioritized queue
- Messenger support that also books the meeting, right in the chat
- Tester feedback triage: tickets, knowledge base and a reply to the author
- Email replies — from your own knowledge base
- Support email replies from your own knowledge base
- Feedback triage and customer replies — automatically
- A clinic assistant in your messenger: answers, bookings, hand-off to a human
