Scriptera
Omnidesk and SyncroMSP automations — Customer Support
Ready-made scenarios where Omnidesk and SyncroMSP work for you (customer support): pick one — a copy appears in your account and runs on its own.
9 scenarios
- New contacts in SyncroMSP — Updating users in Omnidesk
- New users in Omnidesk — Tickets in SyncroMSP
- Deleted contacts in SyncroMSP — Updating companies in Omnidesk
- Deleted contacts in SyncroMSP — Updating tickets in Omnidesk
- Updated contacts in SyncroMSP — Tickets in SyncroMSP
- Updated users in Omnidesk — Tickets in SyncroMSP
- Updated tickets in Omnidesk — Updating tickets in SyncroMSP
- Urgent messages from Telegram — into Telegram and SyncroMSP
- Support metrics from two systems — in one weekly report
