Scriptera
Omnidesk and TheHive 5 automations — Customer Support
Ready-made scenarios where Omnidesk and TheHive 5 work for you (customer support): pick one — a copy appears in your account and runs on its own.
28 scenarios
- New tickets in TheHive 5 — Groups in Omnidesk
- Updated tickets in TheHive 5 — Updating tickets in Omnidesk
- New notifications in TheHive 5 — Updating tickets in Omnidesk
- New tickets in TheHive 5 — Updating companies in Omnidesk
- New tickets in TheHive 5 — Tickets in TheHive 5
- New tickets in TheHive 5 — Updating tickets in Omnidesk
- New tasks in TheHive 5 — Updating tickets in Omnidesk
- New comments in TheHive 5 — Tickets in Omnidesk
- Updated tickets in TheHive 5 — Finding tickets in Omnidesk
- Updated tasks in TheHive 5 — Updating tickets in Omnidesk
- Updated tickets in TheHive 5 — Tickets in Omnidesk
- New comments in TheHive 5 — Updating tickets in Omnidesk
- Updated tasks in TheHive 5 — Tickets in Omnidesk
- New tickets in TheHive 5 — Users in Omnidesk
- New notifications in TheHive 5 — Tickets in Omnidesk
- Updated tasks in TheHive 5 — Updating users in Omnidesk
- New tasks in TheHive 5 — Tickets in Omnidesk
- Updated tickets in Omnidesk — Updating tasks in TheHive 5
- New tickets in Omnidesk — Tasks in TheHive 5
- New tickets in TheHive 5 — Tickets in Omnidesk
- New users in Omnidesk — Tickets in TheHive 5
- Found: tasks in TheHive 5 — Tickets in Omnidesk
- Updated tasks in TheHive 5 — Tickets in Omnidesk
- Updated users in Omnidesk — Tickets in TheHive 5
- Updated tickets in Omnidesk — Updating tickets in TheHive 5
- Urgent messages from Telegram — into Telegram and TheHive 5
- Stuck tickets, followed up automatically
- Support metrics from two systems — in one weekly report
