Scriptera
Roistat and Salesforce automations — Customer Support
Ready-made scenarios where Roistat and Salesforce work for you (customer support): pick one — a copy appears in your account and runs on its own.
16 scenarios
- Updated tickets in Salesforce — Records in Roistat
- New users in Salesforce — Running apis in Roistat
- New tickets in Salesforce — Records in Roistat
- New records in Roistat — Tickets in Salesforce
- Updated tickets in Salesforce — Records in Roistat
- Urgent messages from Telegram — into Telegram and Salesforce
- Chat messages — into support tickets
- Early churn-risk detection from Salesforce tickets
- Form feedback turned into tasks across your trackers
- Tickets prioritized by importance, tasks created for you
- Collect client reviews and summarize them to chat automatically
- SLA monitoring that warns before a ticket breaches
- Customer feedback sorted into themes, tasks and a weekly report
- A satisfaction survey after every deal, with replies sorted
- Tester feedback triage: tickets, knowledge base and a reply to the author
- Feedback triage and customer replies — automatically
