Scriptera
Roistat and TheHive 5 automations — Customer Support
Ready-made scenarios where Roistat and TheHive 5 work for you (customer support): pick one — a copy appears in your account and runs on its own.
12 scenarios
- New tickets in TheHive 5 — Records in Roistat
- Deleted tickets in TheHive 5 — Records in Roistat
- Updated tickets in TheHive 5 — Records in Roistat
- Updated tickets in TheHive 5 — Records in Roistat
- Found: tickets in theHiveProject — Records in Roistat
- New records in Roistat — Tickets in TheHive 5
- Urgent messages from Telegram — into Telegram and TheHive 5
- Chat messages — into support tickets
- Form feedback turned into tasks across your trackers
- Tickets prioritized by importance, tasks created for you
- Customer feedback sorted into themes, tasks and a weekly report
- Tester feedback triage: tickets, knowledge base and a reply to the author
