Scriptera
TheHive 5 and Usedesk automations — Customer Support
Ready-made scenarios where TheHive 5 and Usedesk work for you (customer support): pick one — a copy appears in your account and runs on its own.
22 scenarios
- New notifications in TheHive 5 — Tickets in Usedesk
- New tickets in TheHive 5 — Updating tickets in Usedesk
- Updated tickets in TheHive 5 — Updating tickets in Usedesk
- New tasks in TheHive 5 — Updating tickets in Usedesk
- New tickets in Usedesk — Tickets in Usedesk
- New comments in TheHive 5 — Tickets in Usedesk
- Updated tasks in TheHive 5 — Tickets in Usedesk
- New notifications in TheHive 5 — Updating tickets in Usedesk
- Updated tickets in TheHive 5 — Finding tickets in Usedesk
- Updated tasks in TheHive 5 — Updating tickets in Usedesk
- New comments in TheHive 5 — Updating tickets in Usedesk
- Updated tickets in TheHive 5 — Tickets in Usedesk
- Found: tasks in TheHive 5 — Tickets in Usedesk
- Updated tasks in TheHive 5 — Tickets in Usedesk
- New tickets in Usedesk — Tasks in TheHive 5
- Updated tickets in Usedesk — Updating tasks in TheHive 5
- New tickets in TheHive 5 — Tickets in Usedesk
- New tasks in TheHive 5 — Tickets in Usedesk
- Updated tickets in TheHive 5 — Updating tickets in Usedesk
- Urgent messages from Telegram — into Telegram and Usedesk
- Stuck tickets, followed up automatically
- Support metrics from two systems — in one weekly report
