WhatsApp Business Cloud automations — Customer Support

Ready-made scenarios where WhatsApp Business Cloud works for you (customer support): pick one — a copy appears in your account and runs on its own.

185 scenarios

New business review — straight to WhatsApp Business Cloud
A smart assistant right in your messenger — write, and it answers
Unassigned support tickets — as a list in WhatsApp Business Cloud
Negative feedback — straight to your team chat
Greeting newcomers in a WhatsApp Business Cloud group
Support emails — into tickets automatically
A breakdown of client feedback and a ready post from each
Support emails, summarized into your messenger
A smart messenger assistant that replies on its own
A form request — a tracker task and a team alert
Team alerts for new support tickets
Chat messages — into support tickets
A bot in WhatsApp Business Cloud that answers messages itself
A restaurant bot that answers guests and takes bookings
Support tickets — as a thread in your team chat
A support bot in WhatsApp Business Cloud on your knowledge base
A support bot that answers clients from your document
An assistant in your team chat that answers on its own
Bad reviews go straight to your team chat and into a case
Sorting customer feedback by category with alerts
An AI helper on a command in your work chat
Customer support in a messenger from your base
Smart companion in your messenger: text and voice
Answers from your own contracts and documents — in chat
New bugs — straight to the right team
A bot with button menus and star ratings
Early churn-risk detection from Zendesk tickets
A WhatsApp Business Cloud bot that answers from your documents
An AI bot in WhatsApp Business Cloud with conversation memory
An AI chat companion in your work chat, with memory
Take requests by voice and text in a messenger
One auto-responder for messenger and social
A smart bot in WhatsApp Business Cloud: answers and draws
AI support in your messenger, powered by your site
Product review triage — with a task and an alert on negatives
Review replies with approval for the tricky ones — automatically
A chatbot that answers from your documents
Knowledge-base freshness monitoring — overdue articles come to you
Support email triage: category, priority, a ticket and alerts for the critical ones
Support from chat and email in one place
Answers from your own documents right in your messenger
Auto-replies to customers in your messenger about your business
Support email replies from your knowledge base
Automatic triage of support emails
Email and form requests in one stream, prioritised and auto-answered
Fast-track VIP support tickets — instant task and alert
Customer-feedback triage with tickets — automatically
A мессенджер support bot from your documents
Support & lead-capture chat assistant
An AI assistant in your team chat — searches and answers on the spot
Incoming messages routed to the right team
Customer chats in WhatsApp Business Cloud, managed from Google Sheets
Social replies — straight into your work chat and your database
Tickets prioritized by importance, tasks created for you
All customer inquiries in one place — from email and web forms
A WhatsApp Business Cloud bot that answers your customers' common questions
A messenger assistant — understands voice and text, remembers the chat
Tickets from email and forms — into one stream
Call analysis: an unhappy client pings the manager immediately
A messenger assistant for text and voice — with memory
Chat order-taking with you approving each payment
Answers from your knowledge base, right in your messenger
An AI bot in WhatsApp Business Cloud — a base skeleton
Near-deadline ticket reminders in Teams
Round-the-clock answers to hotel guests, in their own language
Customer escalations found automatically and routed to the team
A wall of love: positive reactions logged and shared with the team
Urgent tickets become tasks and an instant team alert
A messenger bot that remembers the conversation
A messenger bot that answers from your documents
Instant call breakdown: objections, risks and the next step
Support inbox triage: urgent to the team, routine answered automatically
Feedback requests sent the moment a ticket is closed
Store support in WhatsApp Business Cloud — around the clock
A hotel receptionist in your messenger
A support ticket digest — every morning
Email replies with the client's history in mind — with your approval
A chat assistant that knows your business
Data-privacy complaint handling: register, reply, notify
Feedback triage: angry to chat, questions answered, ideas filed
A bot that answers everyone in their own language
Answers from your documents in a messenger
Instant answers to common questions in WhatsApp Business Cloud
Tracking customer sentiment across support tickets
Rating monitoring for your venues, with the reason attached
An AI assistant in your work chat — answering from your base
A WhatsApp support bot — answering around the clock
A bot that answers from your own documents
Questions about your document — right in the chat
Questions about a PDF right in your messenger
Ticket triage and escalation with response-time control
Customer messenger chats — inside your team chat
A messenger bot that builds your catalog and answers customers
AI replies to customers in your messenger — 24/7
Collect client reviews and summarize them to chat automatically
A weekly breakdown of your team's calls — details in a sheet, summary in chat
An FAQ base that grows itself from your support emails
Customer feedback routed by team and mood into your work chat
Support triage by urgency, done automatically
Form feedback sorts itself: tasks, table, alerts