Azure Cosmos DB and Compass automations — Tickets & Requests

Ready-made scenarios where Azure Cosmos DB and Compass work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.

7 scenarios

Urgent messages from Telegram — into Compass and Zendesk
All customer inquiries in one place — from email and web forms
Data-privacy complaint handling: register, reply, notify
All support tickets in one live spreadsheet
SLA monitoring that warns before a ticket breaches
Tell customers their bug is fixed — the moment the issue closes
A full new-client welcome after the form