Scriptera
Brevo and Elastic Security automations — Tickets & Requests
Ready-made scenarios where Brevo and Elastic Security work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
14 scenarios
- New emails in Brevo — Tickets in Elastic Security
- New emails in Brevo — Updating tickets in Elastic Security
- Updated contacts in Elastic Security — Tickets in Elastic Security
- New emails in Brevo — Tickets in Elastic Security
- New tickets in Elastic Security — Sending emails in Brevo
- Deleted contacts in Brevo — Updating tickets in Elastic Security
- Urgent messages from Telegram — into Telegram and Elastic Security
- Customer emails become support tickets with a spreadsheet log
- Support emails become tickets with a priority attached
- Stuck tickets, followed up automatically
- A summary of support tickets — topics and customer mood
- Support ticket replies drawn from your own FAQ list
- Payment issue handling: a reply to the customer, an escalation to the team
- AI support across every channel, grounded in your docs
