Devino and Freshworks CRM automations — Tickets & Requests

Ready-made scenarios where Devino and Freshworks CRM work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.

11 scenarios

New messages in Devino — Tasks in Freshworks CRM
Urgent messages from Telegram — into Devino and Zendesk
A form request — a tracker task and a team alert
A form request into a tracker issue
Stuck tickets, followed up automatically
Urgent tickets become tasks and an instant team alert
Smart support triage with Freshworks CRM
Tell customers their bug is fixed — the moment the issue closes
Website enquiries: contact, ticket and reply with no manual entry
A full new-client welcome after the form
Support tickets turned into a prioritized engineering backlog