Scriptera
Devino and МойСклад automations — Tickets & Requests
Ready-made scenarios where Devino and МойСклад work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
15 scenarios
- New messages in Devino — Tasks in Moysklad
- Urgent messages from Telegram — into Devino and Zendesk
- A form request — a tracker task and a team alert
- Website enquiry intake — a ticket log and an instant reply
- A form request into a tracker issue
- All customer inquiries in one place — from email and web forms
- Stuck tickets, followed up automatically
- Urgent tickets become tasks and an instant team alert
- Smart support triage with moysklad
- Data-privacy complaint handling: register, reply, notify
- All support tickets in one live spreadsheet
- SLA monitoring that warns before a ticket breaches
- Tell customers their bug is fixed — the moment the issue closes
- A full new-client welcome after the form
- Support tickets turned into a prioritized engineering backlog
