Scriptera
Discord and Zendesk automations — Tickets & Requests
Ready-made scenarios where Discord and Zendesk work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
30 scenarios
- New tickets in Zendesk — Members in Discord
- New users in Zendesk — Running apis in Discord
- New tickets in Zendesk — Posts in Discord
- New tickets in Zendesk — Updating channels in Discord
- Updated roles in discord — Tickets in Zendesk
- New reactions in discord — Tickets in Zendesk
- New messages in Discord — Updating users in Zendesk
- New tickets in Zendesk — Sending messages in Discord
- New messages in discord — Tickets in Zendesk
- New posts in discord — Tickets in Zendesk
- New messages in Discord — Tickets in Zendesk
- New tickets in Zendesk — Sending messages in Discord
- Updated tickets in Zendesk — Sending messages in Discord
- New team members in discord — Tickets in Zendesk
- New tickets in Zendesk — Sending messages in Discord — variant 2
- New tickets in Zendesk — Sending messages in Discord
- New tickets in zendesk — Comments in zendesk — variant 4
- New tickets in Zendesk — Sending messages in Discord
- New messages in Discord — Tickets in Zendesk — variant 3
- Emails from mailgun — as tickets in Zendesk and an alert in Discord
- Urgent messages from Telegram — into Telegram and Zendesk
- Unassigned support tickets — as a list in Discord
- Client replies via Discord on zendesk ticket updates
- Support tickets — as a thread in your team chat
- Urgent tickets become tasks and an instant team alert
- A support ticket digest — every morning
- All support tickets in one live spreadsheet
- A summary of support tickets — topics and customer mood
- SLA monitoring that warns before a ticket breaches
- Payment issue handling: a reply to the customer, an escalation to the team
