Scriptera
Freshdesk and Mautic automations — Tickets & Requests
Ready-made scenarios where Freshdesk and Mautic work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
16 scenarios
- New contacts in Mautic — Finding tickets in Freshdesk
- New tickets in freshdesk — Running apis in Mautic
- Deleted contacts in Mautic — Updating tickets in Freshdesk
- Updated tickets in freshdesk — Sending emails in Mautic
- New emails in Mautic — Tickets in Freshdesk
- Updated tickets in freshdesk — Running apis in Mautic
- Deleted contacts in Freshdesk — Updating companies in Mautic
- New tickets in Freshdesk — Sending emails in Mautic
- Urgent messages from Telegram — into Telegram and Freshdesk
- Stuck tickets, followed up automatically
- A summary of support tickets — topics and customer mood
- Support ticket replies drawn from your own FAQ list
- Tell customers their bug is fixed — the moment the issue closes
- Payment issue handling: a reply to the customer, an escalation to the team
- Website enquiries: contact, ticket and reply with no manual entry
- AI support across every channel, grounded in your docs
