Scriptera
Freshdesk and Stepik automations — Tickets & Requests
Ready-made scenarios where Freshdesk and Stepik work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
11 scenarios
- New tickets in freshdesk — Running apis in Stepik
- New records in Stepik — Tickets in Freshdesk
- Updated tickets in freshdesk — Updating records in Stepik
- Updated tickets in freshdesk — Running apis in Stepik
- Urgent messages from Telegram — into Telegram and Freshdesk
- Chat messages — into support tickets
- Customer emails become support tickets with a spreadsheet log
- Support emails become tickets with a priority attached
- Stuck tickets, followed up automatically
- Tell customers their bug is fixed — the moment the issue closes
- SLA monitoring that warns before a ticket breaches
